ChatBoo Privacy Policy

Last updated: 4 November 2026

The short version

ChatBoo is a free app for chatting with AI characters, published by Adam Jones.
We collect only what the app needs: your account, your birth month and year, the characters you make, your chats and conversation titles, images you upload or generate, microphone audio during voice calls, any memory notes you save and any reports you send.
No ads. We never sell your data. No third-party analytics or advertising trackers.
OpenAI processes character descriptions, messages, images and voice-call audio to generate content and check safety. DeepInfra provides additional text safety checks.
You can delete your account and everything in it at any time, in the app or at app.chatboo.app/delete-account.
ChatBoo is for people aged 13 and over.

Who we are

ChatBoo (called "ChatBoo Safe" on Google Play) is published by Adam Jones ("we", "us"). It runs on iOS, Android and the web at app.chatboo.app. This policy covers all three. Questions or requests: admin@chatboo.app.

What we collect

Data	Why
Account details: a user ID, your email address (if you sign in with email, Apple or Google; Apple may give us a private relay address), and your sign-in method. ChatBoo doesn't collect or use your name; accounts from earlier versions may still hold a first name (for example from Google sign-in), which is deleted with the account. Guest accounts get a random guest address we create (not a real email) and no name.	To sign you in and keep your characters and chats in sync across devices.
Birth month and year	To confirm you are 13 or older, and to give users aged 13–17 regular break reminders.
Characters you create: name, chosen avatar, personality, greeting and example lines.	To run your characters. They are private to you.
Chat messages: what you send and the AI's replies.	To show your history and give the AI the recent conversation so replies make sense.
Conversations: titles, dates, the character each chat belongs to and recent-message previews.	To organise and reopen your separate chats.
Memory notes: optional notes you save for a character.	To give that character context you want it to remember across conversations.
Safety reports: the reason you chose, which reply you reported and when.	To review problems and improve safety.
Images: portraits and pictures you upload or generate.	To display private character portraits and pictures in your conversations. Uploaded images are resized and their embedded metadata removed before sending.
Voice calls: microphone audio, recent chat context, temporary connection details and captions.	OpenAI generates spoken replies. ChatBoo does not save call recordings or captions to chat history.
Usage counters: message, image and voice allowances and generation costs.	To apply the daily message limit and keep the app free to run.
Basic technical logs: such as request times, errors and IP addresses recorded by our hosting providers.	To keep the service secure and working. These logs are kept for about two weeks.
Sign-in security information: the AWS sign-in library sends app and device details, including app/vendor identifiers, to AWS. Its privacy declarations include technical diagnostics and security-related analytics.	To protect sign-in and keep authentication working. AWS processes these signals under its service policies; they are not used by ChatBoo for advertising.
On your device: a copy of your character list and recent chats, and, for guests, the guest sign-in details.	So the app can show your chats while you're offline and keep a guest signed in to the same account. Signing out removes the cached chats; deleting your account removes the guest details.

We do not collect your contacts, location, payment card details or advertising identifiers. Images are sent only when you choose to upload or generate them, and microphone audio is sent during voice calls. We do not use advertising SDKs or a separate behavioural analytics service.

How we use it

To provide the app: sign-in, characters, chat and history.
To keep it safe: automated moderation of messages, replies, character text, conversation titles and memory notes, crisis resources, and review of reports.
To apply fair-use limits and prevent abuse.
To understand how the app is used, as counts and rates (for example, how many people come back after a week), worked out from our own records. We don't use an analytics service for this.
To answer you when you contact us.

We do not use your data for advertising, we do not sell or rent it, and we do not share it for others' marketing. We do not use your chats to train our own AI models.

Services that process your data

We use a small number of service providers. They process data on our behalf to run the app.

We ask for your permission before sending messages, character text, images or voice-call audio to the AI services described below. Choose Allow AI processing to permit this sharing, or Not now to keep AI features paused. Your choice is saved on this device. You can withdraw it in Settings → Withdraw AI permission. This pauses AI features without deleting your account or existing data. You can still sign in to download your data or delete your account without allowing AI processing.

Amazon Web Services (AWS) — sign-in (Amazon Cognito), databases, file storage and servers. Data is stored in the United States (region us-east-1).
OpenAI — generates character drafts, text replies, images and spoken replies, and checks content for safety. It receives the content needed for each request, including relevant recent messages, character descriptions and memory notes. Voice calls send microphone audio and recent chat context directly to OpenAI. Its API data policies are at openai.com/policies.
DeepInfra — provides additional text safety checks. It may receive messages, character text, conversation titles and memory notes for this purpose. Earlier app versions also used DeepInfra to generate replies. Its policies are at deepinfra.com/privacy.
Apple and Google — if you choose Sign in with Apple or Google, they confirm your identity and share your email address (or an Apple relay address) with us.
Vercel — hosts the web app and this website.
Apple App Store, Google Play and PayPal — handle optional donations (see below).
RevenueCat and Stripe — used for subscriptions in earlier versions of ChatBoo. Historical customer and purchase records may remain with these providers under their retention policies. See RevenueCat’s privacy information and Stripe’s privacy information.

Because these services are based in or store data in the United States, your data may be transferred to and processed in countries other than your own.

Donations

ChatBoo is free. Donations are optional and unlock nothing. Payments are handled entirely by Apple (on iOS), Google Play (on Android) or PayPal (on the web). We never see your card details, and the app does not send donation details to our servers. We no longer sell subscriptions. For help with an earlier purchase, email admin@chatboo.app.

How long we keep it

Account, characters and conversations (including titles and messages): kept until you delete them or delete your account.
Memory notes: kept until you clear or replace the note, delete the character, or delete your account.
Safety reports: kept for 12 months after the report is made, and then deleted. A report may be kept after the reporter's account is deleted, within that period, if it is needed to deal with abuse.
Images: kept until you remove them, delete their conversation or delete your account. A portrait reused by another character remains until its last character is deleted or you remove the image directly.
Voice setup context: removed after confirmed call closure. Failed setup records expire automatically after one day, though database expiry is not immediate. Call recordings and captions are not saved by ChatBoo.
Usage counters: message counters expire after a few days; spending and voice-allowance records may be kept for up to 400 days to enforce limits and reconcile costs. Unresolved call locks remain until closure is confirmed.
Backups: deleted data can remain in encrypted backups for up to 35 days before those backups expire.

Deleting your data

You can delete your account at any time:

In the app: Settings → Delete account.
On the web: app.chatboo.app/delete-account (sign in, then delete).

Deleting your account removes your account, profile, characters, chats, images, conversation titles, memory notes and any data left from earlier versions of ChatBoo. If you used Sign in with Apple, you can also remove ChatBoo from your Apple ID settings (Sign in with Apple → ChatBoo → Stop using). You can also delete individual characters in the app. If you cannot sign in, email admin@chatboo.app from the address on your account. This account-deletion process covers ChatBoo’s app systems. Historical customer and purchase records held by RevenueCat or Stripe may remain under their retention policies. Email admin@chatboo.app with questions or deletion requests about those records.

Your account download includes image identifiers, descriptions and dates, but does not include the image files.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete or get a copy of your data, or to object to how we use it. Email admin@chatboo.app and we will respond within 30 days. You can also complain to your local privacy regulator.

Children

ChatBoo is for people aged 13 and over. We ask for your birth month and year when you first sign in, and anyone under 13 cannot use the app. If we learn that a child under 13 has an account, we will delete it. Users aged 13–17 get reminders to take breaks. If you believe a child under 13 is using ChatBoo, please contact us.

Security

Data is encrypted in transit and at rest with our hosting providers, and each account can access only its own characters and chats. No system is perfectly secure, so please use a strong password if you sign in with email.

Changes to this policy

If we make important changes, we will update the date above and tell you in the app before they take effect.

Contact

Adam Jones · admin@chatboo.app